KOOZ WARRANTY TERMS

Prior to your first use, please review the manual(s) included with each product. These documents contain critical safety instructions, as well as details on assembly, operation, and maintenance.

As outlined in greater detail below, KOOZ warrants its products against defects in materials and workmanship for a limited period from the date of original retail purchase, provided the products are used in accordance with KOOZ’s published guidelines. These guidelines include, but are not limited to, information contained in technical specifications, user manuals, and service communications.

“Original retail purchase” refers to the first-time purchase of a new product from an authorized KOOZ retailer or directly from KOOZ.

Warranty Regulations

Other Notes

* Video and photos of warranty parts are required.

* KOOZ only provides replacement spare parts as a warranty.KOOZ cannot bear the customer's additional losses, such as repair costs,transportation etc.